Only had an oil change done but they were pleasant to deal with and performed work quickly with no surprises
They promised repairing an issue I discovered prior to purchase (a scratch) only to have a second 6 hour round trip for another lie. No repair of the scratch.
Was going to purchase two cars but instead will never return and will tell my experience to anyone willing to hear the truth about become a victim to their lies and deceit.
Save yourself the stress of the Rountree experience!
Decided to schedule an appointment on my day off to have my tire replaced, front head lamp bulb changed, an oil change and car wash for my work truck. I figured after hearing great things about this company that it would be a great experience.. It wasn't! After paying more than $300 for services I get home to realize that they didn't change out my head lamp bulb and my new tire was going flat. This was on one of my only days off and I spent it waiting for my truck to get finished.. Only to later find out my day off was wasted and I would have to come back for an unnecessary problem that should've been repaired and completed the first time when I paid for it. I won't be coming back and will be taking my business elsewhere in the future. Thanks Rountree Moore for the memorable experience and the extra 2 hours I had to wait with your service team to have my truck finished...
Very pleasant and knowledgeable sales and service personnel. Through out the day we were made comfortable and welcome, while waiting for first for repairs and then when we decided to purchase a new vehicle.
Kevin told me the car I wanted and drove 3 hours to purchase had sold and talked me into a more expensive sale just for me to discover the car I really wanted was on another one of their lots. When I discovered this I called Kevin he acted stupid to this discovery.
Go somewhere else, anywhere is better than Rountree.
Thanks, Rountree Moore Ford.
Disgusted with their lies. Deserving of ZERO stars but can't leave a review without giving them at least one star.
The TRUTH. I had a rough start in an attempt to purchase a vehicle from this dealership. However, with a sales team of Alan Boyd and Tiffanni Aguirre the sale was almost smooth. The Amazing team these 2 sales consultant's made was truly what kept me interested in staying with this dealership.when it was time to come to an agreement, my 2 heavy hitting sales team went to Stephen Jones with an obviously out of the park deal. Now I am a proud owner of a 2017 F-250. Great job team!
Worse experience I've ever had while purchasing a vehicle.
Rountree Moore Ford is a US Car Dealer based in Lake City, Florida. Rountree Moore Ford is located at 2588 W US Hwy 90, Lake City, FL 32055, USA.
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