Words can't discribe how Greatful I am for this company. Way above the Normal. Fantastic People... Thank You Thank You.. For helping and making sure the boys got to a safe place.
I stopped in because I had a screw in my tire. Bob helped me out and he couldn't have been more helpful, courteous, or honest. Fair pricing, too. Made it safely to Texas afterwards with no issues!
Totaly overcharged me to pick up daughters car the. Had to drive hour out of town where they had it hid at thives
Turns out that they had to keep my vehicle for a week due to diesel shortages and our home being about 200 miles from them. During this time, Eva had their mechanic look at the vehicle to see if they could fix it and offered me a great price!! Unfortunately, it ended up that they did not have the capability to fix what was wrong. Eva kept me informed almost daily as to the status of the AAA tow and when they would be able to make the 200 mile tow. Ron, the same driver, delivered our vehicle a week after the incident and had the same outgoing, positive attitude!!
I broke down in the boonies. Called AAA and they dispatched Bryant's to tow me home. AAA said within the hour but tow truck arrived within 5-10 minutes! WOO HOO! Super fast and friendly service. Jon was professional, courteous, and timely. Outstanding service!
Absolutely AmaZing Service!!!! We evacuated for Irma and were on our way back to our house in Saint Petersburg FL when our vehicle broke down on I75 near Lake City. We have AAA but were told that due to the weather state of emergency that they could not dispatch someone to us. A Florida Trooper stopped and let us know that Bryant's Towing would be who they would use, so we called them directly. We called and talked to Eva (who must be a Saint because she helped make what could have been a horrible experience one that I will never forget!).
I cannot praise Ron and Eva and Bryant's enough for their genuine, caring customer service!!!! What could have been a total nightmare (being stuck 200 miles from home on the side of the road during a state of emergency) turned out to be one that helped revive my faith and trust in humanity and the selfless giving nature of the human spirit!! I wish that we Lived closer so that I could use their other services because they are definitely a diamond in the rough!!!!
She let me know that they could only store the vehicle due to the Irma restrictions but offered to help find me find transportation, but we had 2 vehicles so we were good. We didn't have to wait long for the tow truck!! Ron was the driver who showed up and he continued to represent Bryant's premier customer service by being pleasant, humorous, and knowledgeable.
Bryant S Towing 24 Hour Service is a US Car Dealer based in Lake City, Florida. Bryant S Towing 24 Hour Service is located at 1165 E Duval St, Lake City, FL 32055, USA.
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