We caught an e, excellent sale..We r replacing linen that Irma destroyed. Our sales woman ordered some pillows for us so we could catch sale!!!
For the second time, I couldn't use coupon downloaded on my phone. Sales associate was stumped and could not even type in the numbers on the bar code. Ridiculous! So, I paid full price with no discount! Last time I will ever spend a dime of my money at this ghetto fabulous store! It will not give an option for ZERO stars rating!
The clothing selection is somewhat small but they have decent pricing. Gets five stars for having a Sephora now.
The ladies in the catalog area of the store are the most courteous, knowledgable, friendly and efficient! Love coming to this store. Nana in ladies is the friendliest and excellent in her skills as a salesperson!
**Now that I think of it, I suppose that this is also as good a time as any to mention the experience I had at this location when I was shopping with my 2 month old baby. I asked a female associate if she would open a large dressing room for me to use so I could bring my baby's stroller in. I was out shopping with my mother in law and my baby needed to eat, so my intention was to discreetly breastfeed my (2 month old) in a dressing room and be on my way. The associate asked me if I had something to try on, and I quietly mentioned to her that I just needed to use the room to feed my son. She loudly responded, telling me to use the chairs sitting in the bathroom to feed him and that she was not able to allow me to use a dressing room "for that". UMMM... REALLY? THE BATHROOM?????? I gave her a piece of my mind and asked her how often she eats her lunch in the bathroom and then she just walked away BUT another associate overheard and came over to open a dressing room without giving me a problem. I guess looking back, I should have stopped giving this JCPenney my business a long time ago.
This review is for the salon at this location. I went in to get my ends trimmed and to have some layers and side bangs cut into my hair and I was highly disappointed with the haircut as well as the "customer service" I received. I was sent on my way with dripping wet hair, so I didn't realize what was done until I got home and dried it. My hair was cut jagged and there were chunks of shorter hair that I suppose were intended to be layers. It looked like I allowed my toddler to cut my hair. I called the next day to express my dissatisfaction and was offered to schedule another appointment with a "master stylist" (or something to that effect), to have my botched hair repaired. Once again, my hair has been hacked. This time, I even showed the stylist photos of haircuts/types of layers I liked. I'm now left with less overall hair, and more chunky areas of shorter hairs that in no way, shape, or form look like layers. I will definitely not be returning and it looks like at this point, I am either stuck growing out this jagged mess, or trusting someone from another salon to fix it. Either way, I think this JCPenney salon has given me haircut PTSD.
Jcpenney is a US Department Store based in Lake City, Florida. Jcpenney is located at 2427 W US Hwy 90 #10, Lake City, FL 32055, USA.
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