Your services are supplied in a timely friendly manor. There is never a "No well I have to contact xxx for an answer I'll get back to you next week". So for me getting an answer in a timely fashion is great customer service and isn't that part of what I am paying for? But the main reason is the neat calendars.
I recently had a chance to experience first hand what Great Customer Service from John Wheeler and the Wheeler Insurance Agency with my recent claim. John was with me every step of the process. He helped expidite the whole process by making phone calls and emails. I have been a customer for over 40 years and will continue to sing praises of Job Well Done. If you have the need, John will be there to assist. Many thanks again!!
I am personally aware of their direct and active involvement in many community organizations that promote countless positive projects. In 2004 I moved to another city and I still keep all of my insurance with this agency because of their outstanding record of service to other. They are just a phone call or email away, so it doesn't matter where I live.
Thank you, Wheeler Agency, for your friendly and professional service.
We were very pleased with the quickness of paperwork being completed and processed while getting the best rate possible. The staff was friendly and proficient. Mr. Wheeler himself stayed during their lunch break to make copies of our closing papers so we did not have to return later.
Is has been my pleasure to use the Wheeler Agency for all of my insurance needs since around 1975. During this time period I have had several situation to seek their advice and assistance. Each time I called, I spoke to a REAL person, never having to selection #1 for...#2...and then listen to annoying music while I wait. I have always received immediate attention to my concerns and quick appropriate action was always taken. One emergency situation, connected to the City, the Wheeler Agency arrived at my door step before the City trucks arrived. This is a family business and they treat me as one of their kin. It is such a comfort to know someone cares in times of stress.
If you are seeking an insurance agency that will give you personal attention, one that has a long history of knowing numerous available companies and policies, one that will seek the coverage you need and delete the ones you do not, then the Wheeler Agency is the one I would highly recommend you.
The Wheeler Agency Inc is a US Insurance Agency based in Lake City, Florida. The Wheeler Agency Inc is located at 622 SW Main Blvd, Lake City, FL 32025, USA.
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